Please read the following conditions carefully as they govern all bookings made through www.dubaivisa.ae website. The terms set out below apply when you book through www.dubaivisa.ae. They apply whether you book one component or more than one component.
Use of the Website:
As a condition of your use of this website, you warrant that:
Use of the Visa Service:
A) www.dubaivisa.ae, P.O. Box 115815, Dubai, United Arab Emirates, its affiliates, associated corporations and agents ("www.dubaivisa.ae") act in the capacity of agents for owners, operators, theme parks, public carriers and such other persons who shall provide tours, transportation and other services under this contract.
B) As agents, and to the extent that www.dubaivisa.ae may itself provide any services hereunder, www.dubaivisa.ae shall not be liable to the recipient of such services (the "Client") or any other person either in tort or contract for any loss, damage, delay or expense including, without limitation to the extent permissible by law, any death, injury or illness to any person or any loss or damage to property which may be caused to a Client, howsoever caused for arising where the same occurs during or as a consequence of the performance or non-performance by any person of any tour, transportation or other services provided hereunder. In Addition, www.dubaivisa.ae can accept no responsibility for the loss or additional expenses due to delay or changes in schedule or other causes.
C) Service Fees, Payments & Refunds
1. Service Fees:
All services must be pre-paid except otherwise stated. We accept Visa, MasterCard & AmEx. Payment will be listed as "Arabia Horizons Tours LLC" on the credit card statement. You will be charged in UAE Dirham (AED) at the conversion's rate applicable on the date of your application.
3. Visa Processing :
After payment and completion of the visa application, you will receive a visa acknowledgement receipt from firstname.lastname@example.org along with reference number. This reference number will be used for all future correspondence with www.dubaivisa.ae. The submitted details will be reviewed by our visa operations team and you will be contacted or notified if your application is in accordance with the guidelines provided by the UAE Immigration authority. Additional documents and/or a refundable guarantee deposit may be required for processing your application and this will be communicated to you by our visa operations team after reviewing your application.
Once your visa is approved the visa copy will be email to you. You can download your visa copy online from www.dubaivisa.ae/track-application with your reference number.
You must print your visa after downloading. Check all the details mentioned in the visa copy and in case of any discrepancy please contact us immediately by emailing us at email@example.com. Incorrect detail in your visa copy (or details not matching your passport) may result in rejecting entry in to the U.A.E by the Immigration officer. www.dubaivisa.ae will not be liable for any rejection whatsoever.
Visitors are advised to carefully go through the "Note" printed on the visa document for "Visa Validity and Duration of Stay".
www.dubaivisa.ae cannot be held responsible for any problem that may happen if you don't receive or read carefully the note / terms & conditions. In case you have not received your visa acknowledgement receipt / visa copy, you must notify www.dubaivisa.ae at least five working days before your date of travel.
Once your Visa Application is submitted to Immigration Department, the Visa Application Fee is non-refundable under any circumstances.
Visa approval is at sole discretion of the immigration officials. In case a visa is rejected, the visa fees is non-refundable.
Security deposit refund claims must be made within 01 (one) month from the date of departure of the visitor. Refund requests received later than 01 (one) month cannot be honored.
Refunds will be done only through the Original Mode of Payment.
D) Liability Disclaimer & other terms
The information, software, products and services published on this website are provided "AS IS", "AS AVAILABLE" and may include inaccuracies or typographical errors. In particular, www.dubaivisa.ae and its affiliates do not guarantee the accuracy of, and disclaim liability for inaccuracies relating to the information and description. Changes are periodically added to the information herein. www.dubaivisa.ae and / or their respective suppliers may make improvements and/or changes on the website at any time.
www.dubaivisa.ae, its affiliates, and/or their respective Suppliers make no representations about the suitability of the Information, Software, Products and Services contained on this website for any purpose, and the inclusion or offering for sale of any products or services are provided "AS IS " without warranty of any kind. www.dubaivisa.ae, its affiliates, and/or their respective suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, and Services, including all implied warranties and conditions of Merchantability, fitness for a particular purpose, title and non-infringement.
The Suppliers providing travel or other services for www.dubaivisa.ae, are independent Contractors and not agents or employees of www.dubaivisa.ae or its affiliates. www.dubaivisa.ae and its affiliates are not liable for the acts, error, omissions, representations, warranties, breaches or negligence of any such suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting there from. www.dubaivisa.ae and its affiliates have no liability and will make no refund in the event of any visa rejection, cancellation or other causes beyond their direct control, and they have no responsibility for any additional expense, omissions, delays, rerouting or acts of any government or authority.
In no event shall www.dubaivisa.ae, its affiliates, and/or their respective suppliers be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of, or in any way connected with, the use of this website, or with the delay or inability to use this website, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure, or for any information, software, products, and services obtained through this website, or otherwise arising out of the use of this website, whether based on contract, tort, strict liability or otherwise, even if www.dubaivisa.ae, its affiliates, and/or their respective suppliers have been advised of the possibility of damages, losses or expenses.
We do not give any warranty that the website is free from viruses or anything else which may have a harmful effect on any technology.
www.dubaivisa.ae reserves the right to change these Terms & Conditions at any time without notice or liability. You are responsible for regularly reviewing these terms and conditions. Continued use of www.dubaivisa.ae following any such changes shall constitute your acceptance of such changes.
These Terms and Conditions are governed by the laws of Dubai, United Arab Emirates. If any part of these Terms & Conditions is determined to be invalid or unenforceable pursuant to applicable law, then the invalid or unenforceable provision will be deemed to be superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the rest of the Terms and Conditions will continue in effect.
Any applications made with www.dubaivisa.ae will be governed by and subject to the Terms & Conditions. No variation to these Terms and Conditions shall be of any effect unless made in writing by and with the authority of www.dubaivisa.ae